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Dental Receptionist

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

Desired Skills:

  • 1+ years' experience working in a dental or healthcare office
  • Knowledge of insurance plans (HMO/PPO) is a plus
  • Experience answering telephone
  • Customer service experience

Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

Family Dental Group is ahighly successful affiliated practice of Dental Care Alliance (DCA).

DCA Mission

We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.

DCA Vision

To be the trusted partner of choice for the industry s best dental professionals.

DCA Values - USMILE

U
nleash Career Potential of our employees and partners
S
ervice Excellence to our professionals, patients and families
M
eaningful Contribution all can make a difference
I
ntegrity First in all we do
L
eadership in our field and we assume accountability
E
xcellence in Action we are committed to get the job done

Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.

You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Dental Care Alliance. Stronger Together.



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